Your neighbor is a plumber. And he’s actually good at it.
The Greatful Plumber started in 2021 with Steve Mandelbaum and one simple idea: show up when you say you will, explain what’s going on in plain English, and charge a fair price. That’s it. No gimmicks. No corporate playbook. No “we’ll see when we get there.”
Steve lives in Atlantic Beach. Not a franchise running out of some other state. When you call The Greatful Plumber, you’re calling a company whose owner shops at the same grocery store, sits on the same beach, and waits in the same school pickup line as you. We can’t hide behind a call center. Honestly, we wouldn’t want to.
What Makes Us Different
Jacksonville has 194 plumbing companies. Most of them say the exact same things. Licensed, bonded, insured. No job too big or small. We treat you like family. Cool. Here’s what we actually do differently:
We only do plumbing
No HVAC. No electrical. Just plumbing, done at a level the multi-trade shops can’t touch. When your plumber also installs AC units, guess which job gets the B-team. Not here.
Homes and businesses, same crew
Most independent plumbers pick one lane. We handle homeowners, restaurants, offices, and property managers. Same flat-rate pricing. Same people. Same standard.
You get the price first
A real number before any work starts. Not a range. Not an estimate. A number. You say yes or no. No pressure, and no surprise when the invoice shows up.
Solutions, not upsells
One customer put it best: “Steve provides creative solutions to help make the work more affordable.” That’s the whole idea. Options that fit your budget, not just the priciest one on the list.
Where We Work
We cover Jacksonville and Duval County, mostly inside the 295 loop and the beaches. That’s Atlantic Beach, Neptune Beach, San Marco, Five Points, Riverside, Murray Hill, Ortega, Lakeshore, Cedar Hills, Mandarin, Baymeadows, Deercreek, Orange Park, and Bartram Springs. Don’t see your spot on the list? Ask. We may still be able to help.
The Backstage Pass
Our membership. $129 a year gets you 10% off every service, $0 dispatch fees, VIP priority scheduling, an annual water heater flush, and a whole-home plumbing inspection. It pays for itself on the first call.
