The Greatful Plumber
Customer Reviews from Jacksonville & Duval County
Sometimes we make mistakes, but we do our best to make things right. These are real Google reviews from Jacksonville customers.
Jacksonville plumbing help
- Licensed and insured team
- Clear communication before work starts
- Friendly residential and commercial service
4.6★
Google rating
188
Google reviews
Licensed
& insured · CFC1426820
Flat rate
Priced before we start
Jacksonville Customer Feedback
Real reviews from recent Greatful Plumber customers
Sometimes we make mistakes, but we do our best to make things right.
These are real Google reviews from Jacksonville homeowners and businesses, in their own words. Fast response, clear communication, clean work, and follow-through you can count on.
★★★★★
“Excellent service! Always on time and very easy to work with.”
★★★★★
“Called this morning and the wonderful representative went out of her way to accommodate us. She showed genuine compassion to our plumbing needs and made sure that we would receive service today. The communication was second to none.”
★★★★★
“They inspected the area and explained the procedure and cost. They explained how everything worked and left the work area clean and neat. It is good to know that they honor their word and their work.”
★★★★★
“Called them and needed emergency service to replace a shut off valve. They had a technician at the house within 30 minutes and were done within the hour. Could not have gone smoother!”
★★★★★
“Excellent service! They were fast, great attention to detail, and fixed my issues quicker than any other plumbing service.”
★★★★★
“Had a major kitchen sink clog. Called and was fixed same day. Good service and fair prices. I will use them again.”
★★★★★
“Wow, what a great experience! The Grateful plumber lived up to their name. From my first call I could tell they cared about my situation. They provided same day service at no extra charge, responded quickly and worked around my schedule and provided excellent service at an affordable price.”
★★★★★
“I am extremely pleased with The Grateful Plumber company’s outstanding service! They responded promptly to my initial contact with them and followed through in a timely manner. They were professional, knowledgeable, patient with questions asked, addressed all concerns, and were extremely nice.”
★★★★★
“Great experience. The installation of our new water softener was a big job. It was done professionally with no wait time. The plumber explained the process very well. He was very personable and did a thorough job of cleaning up after the job. OUTSTANDING!”
★★★★★
“From start to finish Greatful Plumber was as good as it gets. Always on time starting with viewing the job, the quote, beginning the work, and yes finishing. I was converting to ‘on demand’ hot water and needed a supporting electrician as well.”
★★★★★
“I’m a realtor and had a property listing that needed to be re-piped because it had polybutylene pipes and the buyers were unable to obtain homeowners insurance. Contacted the grateful plumber they came out the next day gave us an estimate which was very affordable and only took them 3 days to start and complete the work.”
★★★★★
“The pipes at my moms house were leaking and very old. The team worked for more than 10 hours to ensure the water was available and running properly. You are reliable and trustworthy which is why I would recommend you to others.”
★★★★★
“Excellent work, super good attitude and knowledgeable – thank you”
★★★★★
“I had an issue with toilet and sink draining slow and backing up. Contacted Home Depot and was provided a few names, phoned The Greatful Plumber and the lady was very nice and professional. She quickly booked me an appointment with in an hour of my call, by the time that I got home David was sitting outside my house.”
★★★★★
“Bud was very responsive everytime I texted and came out the next day and solved my plumbing problem very quickly and cleanly. I will be using The Greatful Plumber from now on.”
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Call The Greatful Plumber or send the details. We will explain the options before any work starts.